Our Code
Unparalleled Value, Professionalism, and Flexibility
Our code of business has been built on a foundation of customer service and an ongoing commitment to providing unparalleled value, professionalism, and flexibility. We take the long view when it comes to our client relationships, serving each customer with honesty, integrity, and respect.
We live by our motto, Never Pass a Fault
- Do the job right, regardless
- Talk to the customer regularly—confirm satisfaction and emphasize the longer term
- A deal is a good one only when it is good for all parties
- Live up to your promises and exceed expectations
- Treat employees with respect
- Be a responsible corporate citizen in health, safety, environmental, and community matters
- Adapt to the customer’s environment
